FAQ

Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

How much does shipping cost?

Free shipping

What shipping carriers do you use?

USPS and UPS

Where do you deliver?

Within the USA. International shipping available soon.

Tracking & Delivery

When will my order be shipped?

Orders ship within 5-7 business days once payment is processed

Can I change my delivery address?

How can I track my order?

An order status link with tracking information will be emailed once the order is processed

How do I contact you if I have any questions about my order?

For questions about your order please call 866-408-0202 or e-mail us at support@mobalance.com

Please include your name and order number information in addition to your question to allow us to assist you as quickly as possible.